OUR CUSTOMER FEEDBACK
Unequivocally, it has always been about the people in our business and our customers. We don’t purport to be the cheapest; for us it is about striking a competitive balance between excellent customer service, cost and quality. We don’t compromise on any of these propositions and we never will,” CEO Peter Blackett explains.
DON'T TAKE OUR WORD FOR IT!
Like your products, because they are good quality and kiwi made. Great easy to use website, efficient, good service and speedy delivery cheers,
“I’m writing to commend the staff who attended me when I called in seeking a replacement wheel for my caravan jockey wheel.
Because we were dealing with an English made unit the stock items were not an easy fit. Your staff, the lady at the counter and
her colleague, went the extra mile to find a way around the problem and I left with what I couldn’t get anywhere else.
They will remember, so I would like to pass on my thanks for their attention and courtesy.
I would certainly recommend your company to anyone seeking the range of equipment that you supply. Well done”.
Bruce A. Manson
“Just a bit of feedback on the trolleys – they’re working out beautifully in the factory and already cutting down on fork hoist use.
I imagine you will be hearing from me next month as I’m trying to convince the MD to purchase a few more.”
Specialised Crate Builders
“Hi Michelle, thank you, received the trolley, thanks for the great service”.
Hi Universal Handling Equipment,
“Thanks very much for the castors that you sent. The service and delivery was first class”.
“I would just like to pass on a thank you to the lady who answered the phone today around lunchtime and helped me sort out a broken castor on one of our trolleys. Excellent service”.
Glass Vice Products Ltd
“You guys have been amazing with retrofitting existing products and great service. Nothing to date has been too hard.