A New Zealand owned and operated family business, since being established in 1968. Universal Handling Equipment Ltd, has become a leading name in the supply of Materials Handling Equipment. Quality and service have always been of major importance, and have formed the basis of our continuing success.
As a NZ manufacturer, we have built up a vast knowledge and experience of the materials handling market, and are able to use this expertise to your advantage. The use of specialist handling equipment requires specialist advice, and we are pleased to offer you a personal service, recommending, without obligation, the right equipment for your particular needs.
We supply a comprehensive range of Wheels, Castors and Materials Handling Equipment. In addition to these standard lines we will, where practical, adapt models or develop new equipment to suit your particular needs or specifications.
As a ‘dedicated quality company’ our goal has always been to offer customers the highest level of satisfaction through service and product excellence.
Universal Handling Equipment use of top-quality raw materials and our quality-control system allows us to guarantee our entire range for 12-months against faulty materials and workmanship.
A Family Business Philosophy Prevails
There is an inimitable and special alchemy in the mix with a family owned company. Like the DNA of its owners, the blueprint of the business is completely distinct, and when it inherits the founders’ characteristics of resilience, hard-work, integrity and efficiency, it stands to mature into a competitive entity.
Offering equitable price points for its services, rather than chasing unrealistic, unsustainable bottom-of-the-barrel prices, has resulted in Rex being able to continually innovate with the corollary of this position being great products. A comprehensive range of wheels, castors, conveyors and trolleys are supplied to business clients throughout New Zealand.
Unequivocally, it has always been about the people in our business and our customers. We don’t purport to be the cheapest; for us it is about striking a competitive balance between excellent customer service, cost and quality. We don’t compromise on any of these propositions and we never will,” Business Manager Stuart Reader explains.
“We are very committed to looking after our staff and bringing them on the journey with us. We have exceptionally talented and committed staff members, with about 50 percent of them who have been with us over 15 years, and some more than 25. We’re proud of our low staff turnover and consider it a testament to the culture we have created.